Incident Management

Raise tickets.
Let your users raise tickets through the Senso platform, via email, phone or in person. Track, assign, prioritize and automate your processes to take your service desk to the next level.

Service Support Desk

Ticketing Support Desk

Manage and Respond

Resolve tickets quickly.
Check status, priority and categorize to stay on top of your users tickets, helping you answer and resolve them quickly.

Instant Access

View live thumbnails.
Senso is able to deliver access to the devices through a live thumbnail within the support ticket itself, saving time and energy to get to the source of the issue quickly to reach a resolution for your users.

IT Ticketing System

Automation

Set triggers and rules.
Set key triggers and rules to automate processes to streamline your service desk and keep the support team on task with their time being spent supporting your users.

IT Support Solutions

Ticket Support for Business

Reporting Service Desk

reporting

Forecast trends and obtain insights.
Gather, analyze and present insights into your service desk data. Effortlessly make tactical decisions that can optimize service desk operations, forecast trends and stream line your process workflows.

Proud to be working in partnership with...

TROX Partner with Senso
Trox partners with Senso
TexBuy Partner with Senso
TexBuy Partner with Senso
TEQlease Partner with Senso
TEQlease Partner with Senso
shi Partner with Senso
shi Partner with Senso
Microsoft Partner with Senso
Microsoft Partner with Senso
Google Partner with Senso
Google Partner with Senso
Clever Partner with Senso
Clever partners with Senso
ClassLink Partner with Senso
ClassLink Partner with Senso
Lakeshore IT Solutions partners with Senso
Lakeshore IT Solutions partners with Senso
Illinois Learning Technology Purchase Program partner with Senso
Illinois Learning Technology Purchase Program
Tech Reformers partners with Senso
Tech Reformers partners with Senso
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